Amadeus Sales & Catering - Delphi® Select

In a market where scaled-back teams are expected to meet rising demands and increased planner expectations, your hotel needs a name that’s trusted by industry leaders worldwide.

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Enhance your group and event planning business with automation and standardization

Delphi Select

Designed to affordably meet the standards of today’s hotels, Delphi Select is a cloud-native sales and event software empowering hospitality professionals to optimize guest room and function space usage and profitability. From inquiry to availability and BEO to banquet check, Delphi Select streamlines daily operations and enables you to track performance for properties with standard meeting space in properties around the world.

Management companies and hotel chains can even have a single streamlined view of booking production by sharing accounts and contacts between properties using Delphi and Delphi Select. They can also view and report hotel production across all of their Delphi and Delphi Select properties in a single report.

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Enhance Your Group & Event Business with Automation & Standardization

Groups, events, and negotiated rate business can drive significant revenue for your property. That same business can also introduce an abundance of logistics to be managed by your small team, who are undoubtedly already short on time.

With a small team and many budget priorities, Delphi Select is designed to:

  • Efficiently book, manage, execute, and provide insight into group business and events.
  • Standardize event operations and documentation for timesavings.
  • Quickly onboard new staff and streamline daily operations with a consistent process.
  • Accommodate business and properties across various regions and multiple currencies.

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Grow Group Business & Improve Profitability

Sell, manage, and deliver flawless experiences that will set you apart from the competition. With all the details you need at your fingertips from one single sales and event software, you can efficiently manage tasks and pursue business.

Manage Events with Ease

Improve communications with your staff by giving them full visibility into your sales and catering operations. With Delphi Select, you’ll have documentation at your fingertips, including BEO and Banquet Checks to make sure your events run smoothly.

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Deepen Customer Relationships

With limited staff, automating processes to find new customers and nurture customer relationships is key to winning group and event business. Maintain one database for group accounts and contacts, providing transparency and simplified record keeping.

Quickly Train & Onboard Staff

We know you’re busy. With Delphi Select, you’ll have access to the functionality you need and none of what you don’t. The user experience is so intuitive, you’ll be able to configure and gain value from the sales and event software solution in a matter of hours.

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Get Better Visibility into Your Business’ Performance

Gain insight into group performance through a variety of reports. With new insight, you can ensure growth opportunities and areas for optimization. Revenue and Events reports, including Guest Rooms Control Log (GRC) and Guest Room Pace, measure revenue.

Limited Time Group Business Offer

Amadeus is Now Pleased to Offer its Most Advanced Features for Less To Support Hotels in the Return of Group Travel

Group business can generate significant revenue for a property in any given year, so it’s no surprise hotels are anxiously awaiting the return of the meetings, events, and social-related bookings. Yet planners’ expectations today are continuously evolving with an ever-increasing need for faster responses, supreme organization, thorough detail, and flawless execution.

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Delphi Select

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Delphi

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  • Customer Relationship Management

  • yes
  • yes

  • Guest Room Availability & Blocks

  • yes
  • yes

    Multiple Per Booking

  • Volume Contracts (LNR)

  • yes
  • yes

  • Events / Function Space Availability

  • yes
  • yes

  • BEOs & Banquet Checks

  • yes
  • yes

    Customization Available

  • Booking Packages

  • yes
  • yes

  • Autotraces (Automated Activities)

  • yes
  • yes

    Configuration Available

  • Reporting

  • yes
  • yes

    Configuration Available

  • Integrations*

  • yes

    Limited Availability

  • yes

  • Support

  • yes

    24/7 Online or Phone

  • yes

    24/7 Online or Phone

  • * Additional costs may be associated.

Frequently Asked Questions

What devices can I use to access this software?

You can view the Sales & Catering – Delphi Select Module on any internet-capable device. However, larger devices will offer a better user experience, especially when viewing reports and Availability screens.

What kind of support is available?

Our award-winning support team is available 24/7 to help you resolve any issues, even throughout your busiest times – weekends and holidays. Unlimited 24/7 support calls are included with subscriptions to the Standard Module along with 24/7 online support.

What is the onboarding process like?

During the onboarding process for the Sales & Catering – Delphi Module, Amadeus will provision your organization’s environment and user licenses. From there, implementation is quite easy. The person you designate as your administrator can complete the set up fields for property details, room types, menus and items, etc. Configuration typically takes less than an hour and your users can begin.

What kind of training do you offer?

The user experience is so intuitive, you’ll be able to configure and use the solution within hours. Upon first log-in, you’ll be greeted with an overview video that guides you through how to most effectively navigate the system. As you are working within the solution, the inline Training & Help will provide you with access to the most relevant information you may need for the area of the solution where you are working. You also have access to a comprehensive database of training materials covering all areas of system usage.

Do you still make Hotel Sales Pro (HSP)?

We were happy to welcome Hotel Sales-Pro to the Amadeus family in mid-2015. As technology and customer needs have continued to evolve, we have developed new technology solutions to meet those needs. Given the aging infrastructure of Hotel Sales-Pro, it is no longer available for sale as of August 2018. Hotel properties looking for a solution that meets similar business needs will find that they can be addressed with the new Amadeus Sales & Catering solutions.

Do you still make Delphi?

While we may have started 30 years ago with the industry leading Delphi solution, times have advanced and so have we! We’ve come a long way from just a single solution. We now offer three modules of Amadeus Sales & Catering to be sure we’re addressing your specific business needs based on the type of group business you manage.

Is your hotel well positioned for the return of group travel?

To set hotel teams up for success in the return of group business, we’ve compiled key trends, best practices, and complimentary resources based on global industry insights to help you and your team navigate the return of group travel.

Visit our complimentary resource hub now >>>

Resource

Top 5 Trends Defining the Future of Meetings & Events
Fact Sheet

Top 5 Trends Defining the Future of Meetings & Events

The world of meetings and events is undergoing significant transformation. So how can industry professionals best…

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