To better support our customers during these difficult times, we’ve made some key improvements to the iHotelier Call Center. The new improvements are designed to deliver a more intuitive and seamless user experience, and can save time for your team by:
- Allowing agents to easily compare rates with new cross-property rate search toolbar
- Seamlessly integrating content directly from the booking engine such as property details and imagery
- Promoting rate shopping across multiple properties at the same time